Michael
Team Lead at Customer Support | Multi-Channel Support Lead
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Associates degree
Last Active
February 28th, 2025 (7 days ago)
Member Since
March 13th, 2024
Profile Description
Seasoned professional working in the BPO industry. Handled (Customer support, Content Moderation, Research and Development) line of business.
Experienced in handling remote and office setup. Handling 15-20 headcounts responsible in managing overall KPI and targets for individual and team level.
Contributed success to the company and business by hitting weekly, monthly KPI targets and people promotion.
Works in a fast paced environment and quickly adapts to situations. Uses data and business -driven decision making to create effective planning in solving problems.
Efficient in Operation management and metrics with Integrity always on top of mind.
Continuously learning to adapt with the trends.
Top Skills
Professional Services » Management Services » Customer Support Management
Experience: 2 - 5 years
Office and Administration » Operation Management
Experience: 2 - 5 years
Other Skills
Customer Support » Email Support
Experience: 2 - 5 years
Customer Support » Chat Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Office and Administration » Data analysis
Experience: 2 - 5 years
Basic Information
- Age
- 36
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao Del Sur
- Tests Taken
- IQ
- Score: 105
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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Mike Killen
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