Randolf

Customer Service Representative & Sales Agent

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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

High school diploma

Last Active

February 28th, 2025 (3 days ago)

Member Since

March 13th, 2024

Profile Description

A results-oriented professional with expertise in digital marketing, lead generation, and customer service. Experienced in utilizing CRM tools to manage customer interactions, track service cases, and maintain detailed records for seamless follow-ups. Skilled in email campaigns, social media content creation, and dispute resolution to drive engagement, improve satisfaction, and generate leads.  Passionate about leveraging my skills to build meaningful client relationships, increase sales pipelines, and contribute to organizational growth. Known for creative problem-solving, attention to detail, and a results-driven approach to achieving business goals. 

Top Skills

Experience: 1 - 2 years

Previously a call center agent before. Phone support runs in my blood. It is the MAIN tool that I use in able for us to be connected to our clients.

Experience: 10+ years

Growing up reading almanacs, encyclopedias, and comics. English language is not new for me. To be honest, I am more fluent reading English than my own dialect (Tagalog). Worked at a call center firm for almost 2 years. I have mastered speaking to the client's without hesitation, practice, and doubts. I can construct my phrase or sentence real-time.

Experience: Less than 6 months

Customer Service Employee for almost 2 years. Handled and assisted clients. Providing options and solutions while maintaining great customer service.

Other Skills

Experience: 2 - 5 years

Started learning photoshop on my old laptop way back year 2018. I taught myself how to manipulate images, apply camera raw filters, create thumbnails, shirt designs, graphic design, and more.

Experience: 1 - 2 years

Worked at a known bank at United States known as Truist. I have mastered the client's everyday concerns and inquiry such as their balances, withdrawals, deposits, refunds, fees, and more. Maximized client's satisfaction by resolving issues promptly.

Experience: 10+ years

Born at a household that has a family computer. I have a knowledge on computers. 2018 was the year I have owned a personal laptop, worked myself up to have a decent gaming laptop year 2019 until I have maximized my savings and invested to a mid-range PC

Experience: 2 - 5 years

What can I say? Owning a personal computer and working for nearly 2 years at a voice support Call center. Typing runs in my blood as well. I can type 45-50 WPM especially on my personal mechanic keyboard

Experience: 2 - 5 years

Growing up watching Youtube and using photoshop. I can say that thumbnail creation is the most easiest thing that I can do. Thumbnails draws attention to viewers and audience, means to say that. Creativity is on the thumbnail it self

Experience: 2 - 5 years

Just a self taught kid who has an interest making skits, film, short trailers, and more. Started Year 2018, on my old laptop, I was the one who's always assigned on editing videos and shooting videos as well for our school projects. Eventually, it has become my hobby and stress reliever as well. I can do basic editing such as, slideshows, short film with minor green screen effects, transitions , and more!

Experience: Less than 6 months

Experience: 1 - 2 years

Emailing is not new for me. It is one of our tools especially outlook when it comes to our daily task as a Customer service representative.

Experience: 1 - 2 years

Previously a call center agent for nearly 2 years. Outlook is one of our main tools at work. We deliver at least 10-20 electronic mails to our clients everyday.

Basic Information

Age
22
Gender
Male
Website
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Address
Pasig, Pasig
Tests Taken
IQ
Score:  114
DISC
Dominance: 53
Influence: 10
Steadiness: 12
Compliance: 25
English
C2(Advanced/Mastery)
Government ID
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