Princess

Customer Service agent

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $2.40/hour ($422.40/month)

Bachelors degree

Last Active

April 5th, 2025 (yesterday)

Member Since

March 13th, 2024

Profile Description

I'm a diligent worker with a cheerful outlook who picks things up quickly. I'm a reliable individual, a capable worker, and open to learning new skills and adjusting to any position. I have experiences in customer service where communication skills are very fundamental. I provided exceptional customer support via emails, phone and live chat. I resolved inquiries, complaints, and issues in a timely and empathetic manner, ensuring a positive customer experience. I maintained accurate records of customer interactions, inquiries, and resolutions using CRM software. I also experience working in a remittance industry where we managed customer inquiries and concerns regarding remittance transactions, providing prompt effective resolution. Collaborated with cross-functional teams to streamline remittance processes and improve customer experience. Also, I experience working as cargo service agent where we coordinated handling and processing of inbound and outbound cargo shipments, collaborated with internal departments, such as sales, operations, and warehouse teams, to coordinate cargo movements and meet customer requirements. We utilized cargo management software systems to track shipments, update records and generate reports. In addition, I also experience working as a data encoder of data vaccinees. My job was to get all the data of the vaccinee and gather it all in an excel, generated reports and extracted data from databases as needed for analysis or reporting purposes. I have a stellar attendance record and am always on time.  Please find my attached resume for your review.  Upgrade to see actual info;

Top Skills

Experience: Less than 6 months

As the storefront, you're responsible for customer service, even though you don't handle the products directly. This includes handling inquiries, processing returns, and resolving issues with orders. Providing accurate tracking information to customers can help manage expectations.

Experience: Less than 6 months

Experienced in entering, updating, and maintaining data within databases and spreadsheets. Skilled in verifying and correcting data discrepancies to ensure completeness and integrity.

Experience: Less than 6 months

Proficient in providing exceptional customer service through various channels including phone, email, live chat, and social media platforms. Strong communication skills, both verbal and written, enabling clear and effective interaction with customers and colleagues.

Other Skills

Basic Information

Age
27
Gender
Female
Website
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Address
Davao, Davao del Sur
Tests Taken
IQ
Score:  107
DISC
Dominance: 42
Influence: 24
Steadiness: 24
Compliance: 10
English
C2(Advanced/Mastery)
Government ID
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