Diether
E-commerce & Property Management | Customer Service Pro
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Associates degree
Last Active
November 5th, 2024 (today)
Member Since
March 13th, 2024
Profile Description
Heya! This is Diet!
Experienced customer service professional with six years of proven success in the fast-paced customer service industry and had an experience as a Shopify Core Support Advisor. Adept at managing customer inquiries, resolving issues, and ensuring a seamless shopping experience for online customers. Skilled in utilizing various e-commerce tools and platforms to optimize sales and enhance customer satisfaction. Proficient in providing personalized support to clients, troubleshooting technical issues, and coordinating with cross-functional teams to address customer needs effectively. Committed to delivering exceptional service and driving business growth in the ever-evolving e-commerce landscape.
Top Skills
Customer Support
Experience: 5 - 10 years
As a seasoned customer service professional with nearly 6 years of experience, I've honed my skills to provide exceptional support and satisfaction to customers. Throughout my career, I've not only excelled in handling customer inquiries and resolving issues efficiently but have also demonstrated leadership abilities by managing my own team. My management experience has allowed me to effectively train, mentor, and motivate team members to deliver top-notch service consistently. With a deep understanding of customer needs and a proven track record in leadership, I strive to continuously improve processes and exceed expectations, ensuring a positive customer experience at every interaction.
Other Skills
E-Commerce » Shopify
Experience: 6 months - 1 year
In my most recent role as a Shopify Core Support Advisor, I have honed my skills in offering timely and effective assistance through virtual channels. Handling a diverse range of customer inquiries, I have developed a keen understanding of the nuances of the e-commerce world, ensuring that customers receive tailored guidance to meet their unique needs and preferences.
Professional Services » Management Services » E-Commerce Management
Experience: 6 months - 1 year
My experience as a Shopify Support Advisor has equipped me with the ability to navigate complex customer concerns, resolve issues promptly, and provide expert advice on product selection. I take pride in my strong communication skills, both written and verbal, which have been instrumental in maintaining high customer satisfaction ratings and fostering positive relationships.
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Minglanilla, Cebu
- Tests Taken
- IQ
- Score: 107
- DISC
- Dominance: 30%
- Influence: 14%
- Steadiness: 30%
- Compliance: 26%
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
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