John

Level 2 Service Desk/Customer Service

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

High school diploma

Last Active

November 14th, 2024 (2 days ago)

Member Since

March 12th, 2024

Profile Description

As a Level 2 Service Desk Analyst, I provide advanced technical support to end-users, ensuring that their IT issues are resolved efficiently and effectively. I also act as an escalation point for complex issues that cannot be resolved by Level 1 support, leveraging my in-depth technical knowledge and problem-solving skills to deliver high-quality support.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

I provide advanced technical support to end-users, ensuring that their IT issues are resolved efficiently and effectively. I also act as an escalation point for complex issues that cannot be resolved by Level 1 support, leveraging my in-depth technical knowledge and problem-solving skills to deliver high-quality support.

Experience: 5 - 10 years

Other Skills

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Male
Website
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Address
Pasig City, Metro Manila
Tests Taken
IQ
Score:  127
DISC
Dominance: 25%
Influence: 28%
Steadiness: 35%
Compliance: 12%
English
C1(Advanced)
Government ID
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