Customers Service Associate

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 13th, 2024 (13 days ago)

Member Since

March 12th, 2024

Profile Description

Dedicated and results-oriented customer service professional with over 8 years of experience in industries. Passionate about delivering exceptional service and creating positive experiences for customers. Proficient in handling inquiries, resolving issues, and providing support. Skilled in active listening, problem-solving, and conflict resolution. Strong interpersonal and communication skills, with a proven track record of building rapport and fostering long-term relationships with customers. Committed to continuous learning and development to stay updated with industry trends and best practices in customer service. Thrive in fast-paced environments and excel in team collaboration. Eager to learn new things and accept challenges.

Top Skills

Customer Support » Ecommerce

Experience: 6 months - 1 year

As an experienced E-commerce Virtual Assistant, I have successfully handled various tasks to ensure smooth store operations, including managing order issues, processing refunds, and coordinating manual order fulfillment and reshipments with warehouse partners. I also calculate and apply multi-unit discounts, generate shipping reports, and create and optimize product listings to boost visibility and sales. With a strong attention to detail, excellent organizational skills, and a passion for e-commerce, I am committed to providing efficient and accurate support to enhance customer satisfaction and operational efficiency.