Aires

Customer Service Representative

70 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

January 6th, 2025 (yesterday)

Member Since

March 12th, 2024

Profile Description

Hi, I’m Upgrade to see actual info! With over two years of experience in customer service and a strong background in BPO, I’ve worked across travel, telco, and virtual assistance roles. I’m skilled at managing customer inquiries, solving problems, and adapting to fast-paced environments. My goal is to continue growing in a work-from-home setup, where I can leverage my expertise in communication, multitasking, and customer support to help businesses thrive. Let’s connect and explore how I can contribute to your team!

Top Skills

Customer Support » Email Support

Experience: 6 months - 1 year

Had an experience with a blended travel account in which one of the primary communication with customers was through email.

Customer Support » Chat Support

Experience: 1 - 2 years

Experienced with a Telco and Travel accounts under nonvoice (chat support).

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Learned to utilize Microsoft Office apps (Word, Excel, PowerPoint and Excel) for personal or work purposes.

Other Skills

Customer Support » Customer Service

Experience: Less than 6 months

Dedicated in delivering exemplary customer service and meet or exceeds expectations.

Office and Administration » Creative Problem Solving

Experience: 2 - 5 years

Think out-of-the box and go with extra mile to create customer satisfaction.

Office and Administration » Organization

Experience: 2 - 5 years

Always make a to-do list for tasks and distinguish the urgency and importance. Plan things in advance prior to making actions.

Office and Administration » Communication » Public Speaking

Experience: 2 - 5 years

Interact with diverse people effectively in delivering excellent customer service.

Design » Graphic Design » Canva

Experience: Less than 6 months

Basic graphic design knowledge of using Canva for creating or editing content for personal social media posts.

Office and Administration » Computer Literacy

Experience: 2 - 5 years

Able to operate or navigate basic Microsoft apps and Google Workspace.

Video Editing » CapCut

Experience: Less than 6 months

Basic knowledge in video editing for personal social media posts.

Basic Information

Age
26
Gender
Female
Website
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Address
Liloan, Cebu
Tests Taken
IQ
Score:  110
DISC
Dominance: 34
Influence: 14
Steadiness: 27
Compliance: 26
English
C2(Advanced/Mastery)
Government ID
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