Jeruel
Customer Service Associate and Appointment Setter
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.60/hour ($809.60/month)
Bachelors degree
Last Active
January 30th, 2025 (yesterday)
Member Since
March 8th, 2024
Profile Description
I have almost 6 years of experience in Customer Service Support in various fields including Technical Support, Billing, Sales, Healthcare, and E-commerce. I spent more than a year as an Assistant Manager for the Comcast Telecommunication Company, more than 2 years at AT&T Billing and Sales Associate as a Health Care Associate at Horizon Blue Cross Blue Shield of New Jersy, and more than a year of experience in E-commerce (Amazon) Virtual Assistant-Customer Support, and more than 1-year experience in Appointment Setting at Restoration Growth - Advertising Company.
• Skilled in utilizing various CRMs, Hosting Websites/Applications, Google Ads for Data Entry, EHR systems, Google Suites/Workspace, Microsoft Office, and other Communication Tools.
• Capable of working under pressure in a fast-paced environment, detail-oriented, quick learner, adept at multitasking, receptive to teaching, and open to coaching.
• Passed Career Service Professional Eligibility - August 2023. • Awarded for Best Quality Assurance - July 2022. • Recognized for Best Call Handling Time - July 2022. Awarded as Top Performer in AT&T Billing and Sales Associate - 2021 and Awarded as Top Performing Associate in Comcast Billing and Sales - 2020.
Top Skills
Customer Support » Customer Service
Experience: 2 - 5 years
Dedicated, passionate, and persistent in assisting customers or clients promptly to deliver the exceptional service they deserve. Experience in Managerial Role as an Assistant Manager or Subject Matter Expert.
Marketing » Appointment Setting
Experience: 1 - 2 years
Contacting potential leads to determine if they meet the requirements for the program and arranging a Zoom call appointment with our Senior Marketing Advisor. Conducting data research using Google Ads to identify demand in the serviceable area of the leads.
Other Skills
Customer Support » Technical Support
Experience: 1 - 2 years
Troubleshooting modem and home phone service. Assisting customers with setting up internet and home phone services.
Customer Support » Healthcare
Experience: 1 - 2 years
Healthcare professional specializing in Insurance Verification, Benefit Verification, Claims, Appeals, Prior Authorization, and Referral Assistance.
Customer Support » Sales Support
Experience: 2 - 5 years
Sales and Billing experience for both Telecommunication Account and Appointment Setter.
Office and Administration » Records Management
Experience: 6 months - 1 year
During my time as a College Intern at one of the largest government banks in the Philippines, my primary responsibilities included managing and maintaining records, transferring or encoding files into the system, and processing new account applications in the New Accounts Department.
Basic Information
- Age
- 29
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tagum City, Davao del Norte
- Tests Taken
- IQ
- Score: 112
- DISC
- Dominance: 54%
- Influence: 8%
- Steadiness: 8%
- Compliance: 30%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
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