As a Sales Expert and Customer Service Representative for 6 years I became skilled in analyzing complex issues, determining the root cause of the problem, and executing effective solutions. I always try to develop a deep understanding of tools and processes to deliver exceptional support to customers, making sure that the clients get the tailored fit service and product that they need.
Experience: 1 - 2 years
Strong sales skills and the ability to effectively communicate product or service benefits to potential customers Conversational Knowledge. Empathy & Comprehension. Schedule consultations between the prospective client and a Sales Representative. Confirm appointments with clients and provide them with necessary pre-meeting information and reminders.
Experience: 1 - 2 years
- Initiate outbound calls to prospective clients to introduce them to the company's products/services. - Engage prospects in meaningful conversations to identify their needs and evaluate potential interest in our solutions. - Achieve both daily, weekly & monthly quotas. - Develop and execute a calling strategy to target sellers. - Motivation, discipline, and coachability
Experience: 2 - 5 years
- Act as the main point of contact for assigned accounts. -Deliver excellent customer service, responding to a variety of calls, chat and emails. - Effectively and consistently communicate messages as required by the client.
Experience: 1 - 2 years
- Lead Generation - Cold Calling - Appointment Setting
Experience: 2 - 5 years
• Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. • Answers simple to complex questions about installation, operation, configuration, customization and usage of assigned products
Experience: 2 - 5 years
- Assist customers in choosing the best plan. - Provide tailored-fit products that the customer needs. - Help them in placing their order over the phone and through chat.
Experience: 2 - 5 years
- Plays a critical role in preserving and strengthening client relationships. - Explaining the key benefits of the account with potential client. - Handling customers objections. - Closing the sale and retaining our members Developing and maintaining accurate product knowledge.
Experience: 1 - 2 years
- Respond to incoming calls, emails, and chats from customers in a timely and professional manner. - Actively listen to customer concerns, identify their needs, and provide solutions that exceed their expectations. - Upsell and cross-sell relevant products and services, meeting and exceeding sales targets.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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