With over 19 years of experience in information technology, I am a customer support leader with expertise in executive virtual assistance. I have worked for both public and private sectors in both offline and online settings. I am passionate about learning new technologies and applying them to solve problems and improve outcomes.
Currently, I lead the support team at Boostly, a market leader in website design and online training for short-term rental owners. I am committed to delivering exceptional service, resolving client queries promptly, and ensuring their satisfaction.
Previously, I worked as a Technical & Support Coordinator at Reliability Academy, an online learning platform for maintenance and reliability professionals. I provided technical and administrative support to the platform, the team, and the clients, and implemented process improvements to enhance the user experience. I also served as an Executive Virtual Assistant to the Founder and Managing Director of R2 Reliability, a company that offers reliability maintenance education and management solutions. I leveraged my skills in virtual assistance, front-end development, and multimedia to create and deliver engaging and effective online training programs. I am passionate about learning new technologies and applying them to solve problems and improve outcomes. I am a reliable, adaptable, and resourceful professional who can handle multiple projects and tasks with efficiency and quality.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
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