John
Customer Service PRO | A+ Business Ops. Virtual Assistant
Verified
Overview
Looking for part-time work (6 hours/day)
at $12.00/hour ($1,584.00/month)
Bachelors degree
Last Active
November 6th, 2024 (6 days ago)
Member Since
March 7th, 2024
Profile Description
I am a highly motivated and results-oriented professional with over 9 years of experience in customer service and support. I possess a passion for delivering exceptional experiences and a proven track record of success in resolving complex inquiries.
Enhanced Customer Satisfaction: My expertise in Tier 2 support will ensure efficient resolution of complex customer issues, leading to higher satisfaction and loyalty.
Operational Efficiency: I am skilled at streamlining processes and improving workflows, contributing to increased productivity and cost-effectiveness.
Technical Proficiency: My proficiency in customer service software will enable me to quickly adapt to your team's systems and processes.
Strong Work Ethic: I am dedicated, reliable, and committed to delivering high-quality work.
Continuous Learning: I am eager to stay up-to-date with industry trends and technologies to provide the best possible support.
Proficient in various customer service software platforms.
Bilingual (English and Filipino) with full professional proficiency.
Eager to learn new technologies and adapt to changing environments.
Tier 2 Support Expertise
Exceptional Communication
Problem-Solving
Teamwork
Goal & Customer Focus
I am available for immediate employment and eager to discuss how my skills and experience can benefit your company.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Office and Administration » Data Entry
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Accounting » Quickbooks
Experience: 1 - 2 years
Accounting » Bookkeeping
Experience: 1 - 2 years
Professional Services » Management Services » Administrative Management
Experience: 1 - 2 years
Customer Support » Technical Support
Experience: 2 - 5 years
Customer Support » Ecommerce » Shopify
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Victoria, Tarlac
- Tests Taken
- IQ
- Score: 115
- DISC
- Dominance: 45%
- Influence: 11%
- Steadiness: 18%
- Compliance: 27%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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