VA I Administrative support I Appointment Setter I CSR

As a Virtual Assistant, I do an appointment setter, lead generation, and administrative tasks. I prospect leads to find people that match the persona that has been set. I reach out to connect to the individual to set up an appointment. I nurture the leads by sending messages through LinkedIn, text messages, and email.

Administrative Support: -Handle incoming calls, emails, and other communications. -Schedule and coordinate meetings, appointments, and travel arrangements. -Ensure documents are accurate and up-to-date. -Input and update data into company databases and systems. -Adhoc tasks

I handled an E-commerce account where I received a high volume of calls. I answer inquiries, give instructions, promote products and services, and solve complaints. I process payments and orders. Technical support where I troubleshoot Amazon devices by walking them through, navigating their devices, live video, and filing tickets. They called me super agents because I was cross-trained for voice, chat, and email for different departments and countries such as the United States, United Kingdom, Canada, and Australia.

I am a Customer Service Support, Technical Support, Billing Agents, and Sales Associates. I solve unique queries and help with escalation. I help customers understand their billing statements by analyzing billing information. I troubleshoot wireless devices, landlines, television, and cable issues. I'm assisting clients in setting up their phones and configuring various networks. I promoted and offered products and services and turned them into sales.

As a Virtual Assistant, I do an administrative task, onboarding process, and Inside Sales Agent. I'm creating accounts for the new agents, assigning a pipeline, and giving access through various websites. I'm monitoring the pipeline, following up with our agents on prospect notes, and adjusting their map searches, movement & labels I also do Cold Calling and ask clients If they are selling or buying a property, verify their information, and refer them to an Agent. I help monitor our Artificial Intelligence conversations and more..

Lead Generation Cold Calling Cold Emailing Setting Appointment Sending Calendar Invite. Mainly using Outreach, LeadIq, Sales Navigator, Salesforce, Lusha, SalesQL

Multi-tasking by answering unique queries through live chat and email. Resolving customer issues by quickly identifying pain points by asking direct relevant questions, providing concise information, engaging proactively, and setting expectations