Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
February 17th, 2025 (today)
Member Since
August 7th, 2016
Profile Description
Customer service is something I do for almost half of my life. I am well experienced when it comes to handling customers especially irate ones.
My top 3 traits are showing up, always ready to take challenges and hungry for new learnings.
Showing up is a very crucial part of being a customer service agent. We need to make sure that we are available whenever the customer needs us. The only time I didn't show up for work was when I was sicked because of covid.
I am ready to take challenged any time. This trait made me stand out from other tea
Lastly, I am hungry for new learnings. I strongly believe that people who doesn't look for a new skill is always one step behind of those who do. I make sure that I am learning whether it is from the company or self initiated. To date, I am doing short courses in leadership management as my preparation in case there's an opportunity for me to handle a team.
Top Skills
Customer Support » Email Support
Experience: 2 - 5 years
In my role, I focus on providing excellent customer service across multiple channels, including Email, Phone, Chat, and Social Media. I take pride in ensuring that every customer feels valued and supported. One of my key tasks is managing the Client Knowledge Base on Google Sites. This helps my teammates stay familiar with our processes, allowing us to provide consistent and informed support. I also handle customer concerns related to allergic reactions caused by our products, approaching these sensitive issues with care and professionalism. Additionally, I actively respond to customer reviews on our website, fostering open communication and encouraging valuable feedback. I manage customer disputes through Stripe and PayPal, ensuring a smooth resolution process. My responsibilities also include processing orders, as well as handling refunds and replacements, all aimed at maintaining high levels of customer satisfaction. Through these efforts, I strive to create a seamless and positive experience for every customer I interact with.
Customer Support » Customer Service
Experience: 2 - 5 years
In my role, I focus on providing excellent customer service across multiple channels, including Email, Phone, Chat, and Social Media. I take pride in ensuring that every customer feels valued and supported. One of my key tasks is managing the Client Knowledge Base on Google Sites. This helps my teammates stay familiar with our processes, allowing us to provide consistent and informed support. I also handle customer concerns related to allergic reactions caused by our products, approaching these sensitive issues with care and professionalism. Additionally, I actively respond to customer reviews on our website, fostering open communication and encouraging valuable feedback. I manage customer disputes through Stripe and PayPal, ensuring a smooth resolution process. My responsibilities also include processing orders, as well as handling refunds and replacements, all aimed at maintaining high levels of customer satisfaction. Through these efforts, I strive to create a seamless and positive experience for every customer I interact with.
Virtual Assistant
Experience: 2 - 5 years
In my role, I focus on providing excellent customer service across multiple channels, including Email, Phone, Chat, and Social Media. I take pride in ensuring that every customer feels valued and supported. One of my key tasks is managing the Client Knowledge Base on Google Sites. This helps my teammates stay familiar with our processes, allowing us to provide consistent and informed support. I also handle customer concerns related to allergic reactions caused by our products, approaching these sensitive issues with care and professionalism. Additionally, I actively respond to customer reviews on our website, fostering open communication and encouraging valuable feedback. I manage customer disputes through Stripe and PayPal, ensuring a smooth resolution process. My responsibilities also include processing orders, as well as handling refunds and replacements, all aimed at maintaining high levels of customer satisfaction. Through these efforts, I strive to create a seamless and positive experience for every customer I interact with.
Other Skills
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 125
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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