Pierce

Customer Service Representative and Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $5.31/hour ($934.10/month)

Bachelors degree

Last Active

March 22nd, 2025 (3 days ago)

Member Since

March 6th, 2024

Profile Description

I am a customer service representative with more than 3 years of experience in handling customer issues, making reservation and interacting with them with pleasing personalities and years of doing inbound and outbound calls, emails, chats, and admin task.

I am very flexible with shifting working hours and adaptable to different working environments.

I have experienced handling multiple transactions for customers in the United States, Canada, and Dubai with great positive results.

I have a strong knowledge of various software:
- Salesforce Lightning
- Slack
- Asana
- Workday
- Microsoft Office Tools
- Google Workspace and Google Suite
- Zendesk
- Avaya Aura

I'd love to show you how my skills and success can change into real customer service excellence.

Top Skills

Experience: 2 - 5 years

Answering guest inquiry, concern and assisting their reservation.

Experience: 2 - 5 years

Outbound and Inbound call, helping a guest book a reservation, and sale room, gadgets and plan.

Experience: 2 - 5 years

I am a customer service representative with 3 years of experience in handling customer issues, making reservation and interacting with them with pleasing personalities and years of doing inbound and outbound calls, emails, chats, and admin task.

Other Skills

Experience: 2 - 5 years

4 guest handling at the same time, where multi task and prioritization is a must and crucial.

Basic Information

Age
29
Gender
Male
Website
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Address
Quezon, Metro Manila
Tests Taken
IQ
Score:  123
DISC
Dominance: 46
Influence: 10
Steadiness: 29
Compliance: 16
English
C1(Advanced)
Government ID
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