I am a customer service representative with more than 3 years of experience in handling customer issues, making reservation and interacting with them with pleasing personalities and years of doing inbound and outbound calls,
I am very flexible with shifting working hours and adaptable to different working environments.
I have experienced handling multiple transactions for customers in the United States, Canada, and Dubai with great positive results.
I have a strong knowledge of various software:
- Salesforce Lightning
- Slack
- Asana
- Workday
- Microsoft Office Tools
- Google Workspace and Google Suite
- Zendesk
- Avaya Aura
I'd love to show you how my skills and success can change into real customer service excellence.
Experience: 2 - 5 years
Answering guest inquiry, concern and assisting their reservation.
Experience: 2 - 5 years
Outbound and Inbound call, helping a guest book a reservation, and sale room, gadgets and plan.
Experience: 2 - 5 years
I am a customer service representative with 3 years of experience in handling customer issues, making reservation and interacting with them with pleasing personalities and years of doing inbound and outbound calls, emails, chats, and admin task.
Experience: 2 - 5 years
4 guest handling at the same time, where multi task and prioritization is a must and crucial.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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