Angelica

Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

February 29th, 2024

Profile Description

My name is Angel. I have a total experience of 9 years working as call center agent and as a banker here in the Philippines, handling international account. Looking for medical field related job.

3 years as a Health care advocate in Aetna>Providing eligibility and coverage> updating patient records>informing the patient of their coverage>advising the customer weather pre authorization is needed for a specific procedure>informing the patient regarding the status of claim >informing the patient weather their preferred doctor is covered by the insurance

1 year as a Sales Representative>Providing the best customer service by building good rapport and then slowly pitching the latest offer of the company. >Selling the latest handset over the phones.>Providing the details of latest bill.
5 years as a Dispute Analyst>Develop my strong analytical and in managing my time.>receives hundreds of volumes to work in a day for dispute and account maintenance.>Assessing documents sent my card holders to see if valid for dispute.>Coordinating with managers for approval>sending letters to card holder, provide credit to account, leave detailed memo in account

Top Skills

Experience: 6 months - 1 year

I worked as an outbound sales representative with Sprint, selling latest handset over the phone.

Experience: 2 - 5 years

5 strong years in call support. Dealt with queries, assistance, complaints regarding account’s issues.

Other Skills

Basic Information

Age
34
Gender
Female
Website
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Address
Biñan, Laguna
Tests Taken
IQ
Score:  108
DISC
Dominance: 13
Influence: 8
Steadiness: 33
Compliance: 46
English
C1(Advanced)
Government ID
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