Kian

Customer Service and Data Entry VA

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

January 29th, 2025 (2 days ago)

Member Since

February 27th, 2024

Profile Description

Introduction:*

I am excited to offer my services as a highly skilled and detail-oriented data entry specialist and customer service representative. With expertise in accurately capturing and managing data, I provide exceptional support to enhance customer satisfaction and drive business success.

*Services Offered:*

*Data Entry:*

1. Accurate and efficient data entry
2. Data validation and verification
3. Data cleaning and organization
4. Database management
5. Data reporting and analysis

*Customer Service:*

1. Responding to customer inquiries via phone, email, or chat
2. Resolving customer complaints and concerns
3. Providing product/service information
4. Order processing and tracking
5. Customer retention and loyalty initiatives

*Benefits of Hiring Me:*

1. Improved data accuracy and efficiency
2. Enhanced customer satisfaction and loyalty
3. Increased productivity and reduced costs
4. Flexibility and scalability
5. Expertise in the latest data entry and customer service tools

*Skills and Qualifications:*

1. 2 years of experience in  customer service and data entry
2. Proficient in Microsoft Office, Google Suite, and CRM software
3. Excellent communication, organizational, and problem-solving skills
4. Strong attention to detail and analytical abilities
5. High-speed internet connection and modern computer equipment

*Work Arrangement:*

1. Remote work arrangement (home office)
2. Flexible scheduling (available 24/7)
3. Regular virtual meetings for updates and feedback

*Pricing:*

1. Hourly rate:$4-6
2. Package deals: 40 hours/week
3. Custom pricing for long-term contracts or special projects

*Onboarding Process:*

1. Initial consultation to discuss needs and expectations
2. Agreement on scope of work, rates, and communication channels
3. Setup of necessary tools and access to systems
4. Ongoing training and support as needed

*Why Choose Me:*

1. Personalized service with a smile
2. Proactive approach to anticipating needs
3. Continuous learning and professional development
4. Strong references available upon request

Top Skills

Experience: Less than 6 months

Experience: 6 months - 1 year

entering data from various sources, verifying accuracy, maintaining data integrity, generating reports, and communicating with team members to resolve discrepancies.

Experience: 2 - 5 years

I worked as a Customer Service Representative for almost 2 years handling both inbound calls, outbound calls, and emails for US and Australian customers.

Other Skills

Experience: Less than 6 months

Experience: 1 - 2 years

Experience: 1 - 2 years

Basic Information

Age
24
Gender
Male
Website
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Address
Antipolo, Rizal
Tests Taken
IQ
Score:  122
DISC
Dominance: 26
Influence: 18
Steadiness: 35
Compliance: 21
English
C1(Advanced)
Government ID
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