Virtual Assistant / Administrative Support / Chat Support

I have extensive experience in graphic design, having created public communication materials such as flyers, posters, infographics, and more as a media staff member. Additionally, I’ve worked on smaller projects, designing layouts for campaign materials, events, and other occasions.

I worked as a Live Chat Support Representative at Farmout Intouch Inc., where I earned the Rookie of the Year award. In this role, I handled customer inquiries via live chat and email, resolved issues, managed multiple conversations at once, and kept detailed records of interactions.

My administrative support skills include clerical tasks, data entry, and record-keeping. I am proficient using Microsoft Office and Google Suite, which enhances my ability to handle various administrative tasks efficiently.

In my role as Media Staff, I managed social media accounts, created engaging content, managed public communications and responded to social media feedback.

As a customer service representative with a food delivery app, I developed key skills such as effective communication with customers, riders, and team members. I efficiently resolved issues like order errors and delays, ensured accuracy in processing and delivery, and managed multiple tasks well. My attentive service also helped build positive customer relationships.

In my role as Media Staff, I managed social media accounts, created engaging content, managed public communications and responded to social media feedback.

I've created video edits for my personal content, including travel videos and other projects. I'm proficient with video editing tools such as Adobe Premiere, LumaFusion, and CapCut.