I am James Paulo Dela Cruz a professional and personable Call Center Representative with almost 7 years of experience in workforce management and handling inbound and outbound calls for US healthcare, technical, and sales companies .
-Business Support/Administrative Support
-Workforce Management / Scheduling / Real Time Analyst
-Setting up Doctors Appointment
-Assist in managing US healthcare plans for Medicare and Medicaid Services.
-Assist in managing US healthcare about their Prescription drug costing and plans.
-Assist in managing on their billing and insurance claims.
-Assist in managing customer about the product and sales opportunity
-Assist in troubleshooting customers technical problem about their product and services.
-Taking inbound and outbound calls for their inquiries.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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