Overview
Looking for full-time work (8 hours/day)
at $3.98/hour ($699.99/month)
High school diploma
Last Active
November 23rd, 2024 (4 days ago)
Member Since
February 15th, 2024
Profile Description
With over four years of experience in the Business Process Outsourcing (BPO) industry, I am fully skilled in handling customers appropriately, ensuring customer satisfaction and loyalty.
As an agent, I was consistent in my attendance and in meeting monthly KPIs which allowed me to step up into a fraud investigator.
My aim is to ensure that my clients as well as their customers get the best experience as I believe that customer experience is the best product a company or an individual can offer to ensure satisfaction and loyalty.
I am excited to be part of your team. :)
Top Skills
Office and Administration » Data Entry
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 2 - 5 years
I have 2 years of experience as a Customer Service Representative handling US-based financial accounts. I manage inbound calls and assist customers in completing their credit applications and orders over the phone
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
I have 2 years of experience working as a Fraud Investigator for a US-based financial account in a BPO Company. We review high-risk accounts and orders following our company policy to prevent fraudulent activities
Other Skills
Customer Support » Email Support
Experience: 1 - 2 years
Customer Support » Chat Support
Experience: 1 - 2 years
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Basic Information
- Age
- 32
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Sorsogon, Sorsogon
- Tests Taken
- IQ
- Score: 100
- DISC
- Dominance: 0
- Influence: 0
- Steadiness: 0
- Compliance: 0
- Government ID
- Sign Up with Pro Account to View
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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