Call Center Agent:
Responsibilities include handling calls, providing customer support, resolving issues, and ensuring customer satisfaction.
Following scripts, adhering to company policies, and maintaining professionalism are key aspects of the role.
The work environment is fast-paced with a high volume of calls daily.
Cold Caller:
Involves reaching out to potential customers without prior contact.
Requires strong communication skills, persuasion, and resilience to handle rejection.
The aim is to generate leads, set up appointments, or sell products/services through calls.
Building rapport quickly and adapting to different responses are crucial.
Lead Generation Specialist:
Focuses on identifying and qualifying potential leads using strategies like cold calling,
Involves research, data analysis, and understanding customer needs to convert leads into sales.
Contributes to growing the customer base and increasing revenue.
Chat Moderator:
Manages online conversations to ensure a positive user experience.
Monitors interactions, enforces guidelines, and addresses inappropriate behavior.
Plays a critical role in maintaining a positive online community atmosphere.
These roles require specific skills and responsibilities tailored to customer interaction, lead generation, and online community management.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
SEO optimization Listing management Inventory management Storefront management Customer service
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.