Greca

Customer Service Representative/ Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.60/hour ($633.60/month)

Bachelors degree

Last Active

January 26th, 2025 (9 days ago)

Member Since

February 12th, 2024

Profile Description

With 6 years of experience in delivering exceptional customer support, I am driven by the goal of ensuring customer satisfaction and fostering long-term relationships. I specialize in resolving complex issues, improving customer engagement, and delivering seamless experiences across various communication channels.
I pride myself on being empathetic, solution-oriented, and resourceful. My strengths include:
Effective communication and active listening
Resolving customer issues swiftly with a focus on satisfaction
Streamlining support processes for enhanced efficiency
Building customer loyalty and driving retention through personalized support
Utilizing CRM tools to track and improve service outcomes
Whether through live chat, phone, or email, I am dedicated to providing customers with the support they need while continuously seeking opportunities to improve processes.

Top Skills

Experience: 5 - 10 years

I'm empathetic to customers, resolve concerns promptly, and think out of the box to provide resolution on the first call.

Other Skills

Basic Information

Age
41
Gender
Female
Website
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Address
Sto Tomas, Batangas
Tests Taken
IQ
Score:  108
English
C2(Advanced/Mastery)
Government ID
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