Customer Service Representative I Amazon Product Researcher

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

December 12th, 2024 (10 days ago)

Member Since

February 8th, 2024

Profile Description

Experienced Product Researcher and Customer Service
Representative with a keen eye for market trends and a commitment to customer
satisfaction. Skilled in data analysis, problem-solving, and effective
communication to enhance product offerings and ensure exceptional service. Why
choose me?
*Native English and Fluent Tagalog:* Proficient in both
English and Tagalog, I seamlessly bridge communication gaps, ensuring clear and
effective interactions with a diverse clientele.
*Personalized Approach:* I tailor my strategies and
solutions to meet the unique needs of each client, providing a customized and
engaging experience.
*Hardworking and Dedicated:* Committed to excellence, I
consistently go above and beyond to deliver high-quality results, driven by a
strong work ethic and dedication.
*Effective Communication:* I excel in conveying information
clearly and concisely, fostering understanding and collaboration through strong
verbal and written skills.
List of services I offer:
Customer Service Representative
1. Customer Support: Providing assistance via phone, email,
and live chat to resolve customer inquiries and issues promptly.
2. Order Processing: Managing orders, tracking shipments,
and handling returns and exchanges efficiently.
3. Product Information: Offering detailed information about
products and services to help customers make informed decisions.
4. Complaint Resolution: Addressing and resolving customer
complaints with professionalism and empathy.
 5. Feedback
Collection: Gathering and analyzing customer feedback to improve service
quality and customer satisfaction.
Amazon Product Researcher
 1. Product
Researching: Conducting comprehensive market analysis to find profitable and
high-demand products for your business.
2. Manual Sourcing: Meticulously selecting products from
dependable suppliers, evaluating quality, pricing, and supplier reputation.
3. Front Store Stalking: Keeping an eye on front stores for
new arrivals, promotions, and clearance sales to spot sourcing opportunities.
4. Reverse Sourcing: Finding reliable suppliers and
manufacturers by tracing the supply chain, ensuring high quality and ethical
sourcing.
5. Mass Front Store Sourcing: Enhancing the efficiency of
sourcing large quantities of products from front stores.
6. Rabbit Trail Exploration: Investigating alternative
routes and niche markets to discover unique and untapped product opportunities.
7. Internet Research: Performing thorough online research to
gather crucial insights on products, suppliers, and market trends.
8. Data Entry: Precisely inputting and organizing product
information, pricing data, and supplier details for effective management.
List of tools I utilize:
Customer Service Representative
 1. Customer
Relationship Management (CRM) Software: For managing customer interactions and
data.
2. Live Chat Tools: For real-time assistance on websites.
3. Email Management Systems: To handle and organize customer
inquiries via email.
4. Knowledge Base: For accessing and providing customers
with relevant information and FAQs.
5. Social Media Management Tools: To engage with customers
and address inquiries on social media platforms.
6. Survey and Feedback Tools: For collecting customer
feedback and measuring satisfaction.
Amazon Product Researcher
1. DS Amazon Quickview: A browser extension offering quick
access to key product data and metrics on Amazon.
2. Tactical Arbitrage: An automated tool that scans multiple
websites to find profitable arbitrage opportunities.
 3. Jungle Scout
Estimator: A tool estimating a product's sales potential on Amazon to aid in
informed sourcing decisions.
4. Amz Scout Calculator: A calculator analyzing product
profitability by considering fees, shipping costs, and selling prices.
5. RevSeller: A browser extension providing valuable
insights and data for Amazon sellers to make informed decisions.
6. Selleramp: An analytics platform delivering data-driven
insights into product performance and market trends.
7. AnZ Insight: A comprehensive Amazon seller tool offering
features like product research, listing optimization, and sales analytics.
8. ASIN Fetcher: A tool that gathers detailed product
information and data based on Amazon Standard Identification Numbers (ASINs).
9. Keepa: A price tracking and analytics tool for monitoring
product pricing history, sales rank, and market trends on Amazon.
10. Search Image By Amazon: A reverse image search tool on
Amazon to find similar products and identify suppliers.
11.ProtonVPN (US Market) and UrbanVPN (UK Market): VPN
services ensuring secure and anonymous browsing, enabling access to
region-specific Amazon marketplaces.
12. Trust Pilot: A review platform providing insights into
the reputation and credibility of potential suppliers.
13. Scam Adviser: An online service evaluating websites for
potential scams and fraud, ensuring safe and trustworthy sourcing.
14. Google Docs: A cloud-based document management platform
for collaborative work, enhancing communication and file sharing.
15. Office Applications: Utilizing Microsoft Office tools
like Word, Excel, and PowerPoint for data management, analysis, and
presentations.
Please feel free to reach me if you have any questions or if you're interested in any of these services. Together, let's expand your company!"