Assist customers via
Remain calm, patient, and composed when dealing with challenging or irate customers, maintaining professionalism and composure throughout the interaction.
End-to-end process of Recruitment. From sourcing, inviting, interviewing, evaluating, and processing requirements until deploying applicants to clients.
Experience: Less than 6 months
Assisted customers via email and chat with their order placement, order tracking, cancellations of orders, and returns, ensuring timely resolution and customer satisfaction.
Experience: 2 - 5 years
Remain calm, patient, and composed when dealing with challenging or irate customers, maintaining professionalism and composure throughout the interaction.
Experience: 2 - 5 years
Performs end-to-end recruitment process for Corporate & Retail Account Coordinate with Clients regarding Recruitment related concerns
Experience: 2 - 5 years
As a Virtual Assistant for 4 years, my role primarily revolves around providing exceptional customer support and assisting with various e-commerce operations. My responsibilities includes; Handling Customer Inquiries (Tracking of orders/Shipping), processing Orders & Returns, product recommendations, addressing concerns like incorrect orders, damaged items, and shipping delays via email and chat.
Experience: 2 - 5 years
I worked as a Customer service associate, focusing on men's shirts and clothing for 4 years. Starting from 2021 to Feb. 2025. I have a strong background in customer support.
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