Current Employment Status:
Hired Part Time on Jun 21, 2024
Are you overwhelmed with daily administrative tasks and need reliable support?
As a client, managing numerous administrative duties, data entry tasks, and customer service requirements can be daunting. You need a dependable professional who can efficiently handle these responsibilities, allowing you to focus on your core business activities. That’s where I can help.
How are you? I'm
Skills and Expertise:
*General Virtual Assistance:
- Efficient management of various administrative tasks such as scheduling appointments, managing
- Conducting internet research, compiling data, and preparing reports to support decision-making processes.
- Handling basic bookkeeping tasks, invoicing, and expense tracking to maintain financial records.
*Data Entry:
- Accurate and timely input of data into databases, spreadsheets, and CRM systems.
- Organizing and maintaining data files, ensuring data integrity and confidentiality.
- Performing data verification, validation, and cleaning to ensure accuracy and completeness.
*Customer Service:
- Providing exceptional customer support via phone,
- Handling customer complaints, escalating complex issues to appropriate departments, and ensuring customer satisfaction.
- Managing customer feedback, suggestions, and testimonials to improve services and build positive relationships.
Tools I Use but not limited to:
- Google Workspace: Proficient in using Google Docs, Sheets, and other collaborative tools to enhance workflow.
- Microsoft 365: Skilled in utilizing Word, Excel, and other Office applications for diverse tasks.
- Canva: Crafting visually engaging designs and graphics for your business needs.
- Notion: Effective in project management and task tracking to keep everything on schedule.
- ChatGPT: Leveraging advanced AI tools to increase productivity and provide innovative solutions.
Experience:
- Customer Service Representative (1 year and 2 months): Developed strong communication and problem-solving skills while addressing customer needs and ensuring satisfaction.
- Freelance Virtual Assistant: Successfully assisted multiple clients by managing their tasks, improving their workflows, and contributing to their business growth.
Why Choose Me:
I am dedicated to offering high-quality support tailored to your unique needs. With my attention to detail, excellent communication skills, and proactive approach, I can help you tackle your administrative challenges and drive your business forward.
Let's Connect:
Ready to take your business to new heights? Let's collaborate and turn your goals into reality! With my expertise in customer service, data entry, and virtual assistance, combined with a passion for innovation and exceeding expectations, I'm here to support your success journey. Reach out today, and let's make your business thrive!Does this suit what you're looking for?
Experience: 6 months - 1 year
I worked in the BPO industry for over a year. Provide quality customer service, effectiveness in addressing customer needs and concerns, and a seamless experience for the customers.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Took up a course and helped my friend to boost and manage his page, also increase the sales of his products.
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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