Clea

Telemarketing

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

September 5th, 2024 (59 days ago)

Member Since

February 4th, 2024

Profile Description

A Customer Service Representative (CSR) is a professional responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information and support. In different industries, the role of a CSR can vary, but their primary objective is to maintain and improve customer relations. We monitor and evaluate customer interactions and feedback by conducting regular reviews and assessments. CSRs maintain detailed records of customer interactions, issues, and resolutions. They also create reports to share findings and recommendations with relevant teams. We analyze customer feedback, complaints, and suggestions to identify trends and address any recurring issues.

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I'm a former Customer Service Representative (CSR) is a professional responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information and support. In different industries, the role of a CSR can vary, but their primary objective is to maintain and improve customer relations. We monitor and evaluate customer interactions and feedback by conducting regular reviews and assessments. CSRs maintain detailed records of customer interactions, issues, and resolutions.

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Bacolod City, Negros
Tests Taken
IQ
Score:  111
DISC
Dominance: 26%
Influence: 30%
Steadiness: 23%
Compliance: 21%
Uploaded ID
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