I have 4 years of experience as a Customer Service Representative in a BPO Company for Telecommunications. We are the first point of contact between the company and its customers, ensuring a positive customer experience through effective communication and problem-solving skills.
Experience: 2 - 5 years
Experience: 2 - 5 years
Excellent verbal and written communication skills strong problem-solving abilities and patience Ability to work under pressure and manage time effectively Basic knowledge of the products or services offered by the company. A positive, empathetic, and customer-centric attitude. Ability to handle and de-escalate difficult situations. Multitasking skills and attention to detail.
Experience: Less than 6 months
been communicating with customers for 4yrs everyday and every call
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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