10 Years Customer Success | Logistics | VA | Video Editor

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 21st, 2025 (4 days ago)

Member Since

July 19th, 2016

Profile Description

If you’re drowning in tasks - emails piling up, customers needing urgent attention, orders to track, reports to generate, inventory to manage, and graphics or videos that need to be created, let me be your lifesaver! You know growth is within reach, but the daily grind keeps pulling you back.
What if you had a trusted right-hand to handle all of that seamlessly?
That’s where I come in.
I don’t just manage tasks. I create systems that simplify your life, retain customers, and boost revenue. With 10 years of customer service excellence, 6 years of leadership, and 3 years of ecommerce expertise, I bring strategy, structure, and speed to your business. From bookkeeping and inventory management to video editing and social media growth, I’ve got all the tools to drive your success.
???? Why Hire Me? Because I Deliver!
? Customer Service Pro – 10 years of making customers feel valued & heard? Ecommerce & Order Fulfillment Specialist – Shopify, Amazon, Zendesk & Gorgias expert? Social Media Manager & Content Creator – Brand growth through scroll-stopping graphics design and videos? Operations & Logistics Coordinator – Ensuring smooth, efficient deliveries? Data & Reports Analyst – Making numbers work for you with Google Sheets & Looker Studio? Team Leader & Business Strategist – Leading high-performing teams for seamless execution
???? How I Transform Businesses
???? Ecommerce & Order Fulfillment
???? Inventory & supplier coordination for smooth workflows???? Order tracking, dispute resolution, and return management???? Personalized customer interactions that increase repeat sales
???? Customer Service & Retention
???? Zendesk & Gorgias customer support expert???? Solving problems with speed, empathy & accuracy???? Strengthening brand loyalty through outstanding service
???? Data & Reports That Drive Decisions
???? KPI tracking in Google Sheets & Looker Studio???? Insights that help scale & optimize business operations???? Automated dashboards that save you hours
???? Logistics & Freight Coordination
???? Real-time tracking & updates for clients???? Managing drivers, shipments, and warehouse coordination???? Ensuring cost-effective, on-time deliveries
???? Social Media Management & Content Creation
???? Branding that attracts & converts???? Engaging social media posts, videos, and marketing content???? Audience growth strategies on Instagram, Facebook, LinkedIn & TikTok
???? Bookkeeping & Inventory Management???? Accurate bookkeeping to keep your financials on track???? Inventory tracking & reporting to maintain stock levels
????? The Tools I Use to Elevate Your Business
???? Customer Service & Business Tools
? Zendesk | Gorgias | Zoho | Shopify | Amazon? QuickBooks | Airtable | ClickUp | Asana | Trello? Excel | Google Sheets | Looker Studio | Slack | SoStocked? RingCentral | Zoom | Microsoft Office | Google Suite
???? Graphics & Video Editing Tools
? Adobe Suite: Photoshop, Premiere Pro, After Effects, Illustrator? Canva | CapCut | Adobe Acrobat
???? Social Media & Marketing Tools
? Facebook Business Suite | Instagram | TikTok | LinkedIn? Email Marketing (Zoho Campaigns) ? ChatGPT | Zapier | Meta Ads
???? Let’s Get You More Time & More Wins!
???? Message me now and let’s discuss how I can help you:? Free up your time? Keep your customers happy? Scale your business with optimized systems
The right-hand you’ve been searching for is here! What are you waiting for? Let's talk!