Lyra

Virtual Assistant / UGC / Customer Service / Chat Support

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

February 5th, 2025 (36 days ago)

Member Since

January 29th, 2024

Profile Description

Experienced Virtual Assistant with a foundational understanding of Flatfeeshipping and Shopify, specializing in providing chat support through various platforms such as Email, Facebook, TikTok, Zoho Mail, SMS Bump, and Shopify Inbox. In addition, I manage comments and reviews to ensure a positive customer experience and positive brand image. I'm also open to exploring TikTok affiliate opportunities and basic user-generated content (UGC) creation and offer basic editing services for reels. While my experience in freelancing is nascent, I am deeply committed to continual learning and dedicated to ensuring utmost client satisfaction in all endeavors.

Top Skills

E-Commerce » Shopify

Experience: 1 - 2 years

Experienced full-time virtual assistant, where we utilize Shopify to effectively manage and address customer inquiries and situations.

Customer Support » Chat Support

Experience: 1 - 2 years

Experienced full-time virtual assistant, where our primary focus is on delivering exceptional customer service and ensuring a positive customer experience. We prioritize effectiveness and strive to consistently provide high-quality support to meet our clients' needs.

Customer Support » Customer Service

Experience: 1 - 2 years

As a seasoned virtual assistant, I possess expertise in managing various customer support channels, including email, Shopify inbox, business suite platforms such as Messenger and Instagram, Yotpo inbox, and TikTok Shop. My proficiency in these areas ensures effective communication and support for your clientele.

Other Skills

Marketing » Content Creation » Social Media Content Creation

Experience: 1 - 2 years

In my experience with content creation, I have successfully promoted a diverse range of products through my social media channels.

Design » Graphic Design » Canva

Experience: 1 - 2 years

I have a good understanding of Canva, which I regularly use to create content.

Video Editing » CapCut

Experience: 1 - 2 years

I have been using Capcut for all the videos i post on my social media and for my gigs.

Basic Information

Age: 25

Gender: Female

Website: Sign Up with Pro Account to View

Address: Dagupan City, Pangasinan

Tests Taken: IQ
Score: 111: DISC
Dominance: 29
Influence: 36
Steadiness: 23
Compliance: 13: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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