Executive Virtual Assistant, Customer Service Rep

Overview

Looking for part-time work (5 hours/day)

at $4.00/hour ($440.00/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

January 28th, 2024

Profile Description

I am an experienced administrative professional with 10 years in office support and 2 years as an inbound customer service representative. I am now expanding my skill set to include social media management and executive/personal virtual assistance. I am organized, detail-oriented, and eager to contribute to either a business or career executive and even dynamic team.

Here are the following services I can offer to you and your business as well as tools and software I utilize:

Administrative Support
Internet Research
Data Collection and Data Entry
File and document organization 
Document conversions (PDF, Word, Excel, Text)Email monitoring and organizing
Host and facilitate meetings
Correspondence tracking and response
Computer and Digital Skills 

Customer Service
Customer Support and Resolution
Follow proven workflows and processes
Basic Troubleshooting
Soft Upselling
Soft Retention Attempts
De-escalate Attempts
Escalation when necessary

Executive/Personal AssistantEmail Management (Inbox zero, Set up Auto-reply, Organization of emails)
Time and Calendar Management
Travel and Event arrangements assistance
Meeting Presentation and Report creation based on available data
Facilitate and recording minutes during meetings
Expenses tracking and segregation
Light Experience with digital transaction management service like DocuSign
Gathering data from a website and entering it into a spreadsheet 
Import or Retype ScUpgrade to see actual infoed Pages or PDF
Other administrative task when demand requires

Social Media Management
Content Creation
Content calendar
Scheduling post 
Community Engagement
Data generation and analytics
Canva creative design (brochures, flyers, and bUpgrade to see actual infoers)

Amazon Virtual Assistant Course 2024 (Udemy Certified) Knowledge and Understanding on the following;Amazon Seller Central platform

Task Tracking Software (Asana)

Supply Chain Management Keyword
Research
Basic
Product Research
Basic
Copy Writing
Listing
Optimization
      Reporting and
Data Analytics       Tools Experience (Personal and at Work)
Google Workspace, Microsoft Applications, Chat GPT, Merlin Ai, Yelp, Expensify, Hootsuite, Buffer, Facebook. Meta Business Suite, Zoom, What's App, Skype, Asana, Trello, Canva, Capcut 

Hardworking, Committed, Honest, Adaptable, Trainable and Punctual