Customer Support | VA | Data Entry Specialist | Admin

Overview

Looking for part-time work (4 hours/day)

at $3.41/hour ($299.99/month)

Bachelors degree

Last Active

October 30th, 2024 (21 days ago)

Member Since

January 22nd, 2024

Profile Description

Thank you for reviewing my profile, and I look forward to interacting with you.


I can help you run your business smoothly and efficiently, allowing you to focus on growing your company. With over ten years of experience in world-class customer service, I can help you retain consumers, increase brand loyalty, and recruit new customers by offering exceptional service. These will drastically improve your revenue.

I supported several US-based companies such as Airbnb, hotel reservations, and bail bond collections. 

Skills:

- Handling escalation issues and calls and providing alternatives and solutions to ensure complaints are resolved.
-Suggest products or services to customers based on their needs and preferences.

- Creating and processing orders quickly, handling rush orders, and analyzing pending orders and client requests to ensure customer satisfaction.
- Managing client accounts, communicating with customers for administrative purposes, and troubleshooting orders, account statuses, and other issues.

- Entering sales figures, metrics, and other pertinent information into a well-organized and easily accessible filing system.

Strengths:
- A problem solver
- Critical thinker.
- Independent
- Proactive.
- Outstanding computer abilities.
- Great attention to detail
- The ability to multitask and stay organized
- Excellent communication skills and experience working in groups
- Capability to operate rapidly under duress.

Field of Expertise:- Salesforce- G Suit Apps- Outlook- Canva- Live Chat- Oracle- Tiktok- Capcut 


Why Should You Choose Me?
I have a successful track record in customer service and virtual support. Expertise in content moderation that focuses on details. Hands-on expertise with Airbnb and Short-Term Rental operations.

I am thrilled to contribute to your projects and use my abilities to achieve success. Let's work together to reach your goals.