Jhunna
Customer Service Virtual Assistant
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $4.00/hour ($704.00/month)
Bachelors degree
Last Active
December 2nd, 2024 (22 days ago)
Member Since
January 21st, 2024
Profile Description
I have a bachelor's degree in business administration and have spent the last 5 years working in the BPO (business processing outsourcing) industry. I landed my first and second jobs as a customer service representative for a telecommunications company. I then worked as an auditor for a distribution company. I was also able to gain experience in the real estate industry (particularly mortgage lending) as a loan support and mortgage specialist. Lastly, I worked as a client service associate for a membership clothing company, assisting customers with their styling and shipping concerns. I can communicate with our customers via phone, live chat, and
I recently completed my training as a real estate virtual assistant and e-commerce CSR VA. I also offer basic graphic design services.
Outside of work, I am passionate when it comes to singing. I write songs and compete in solo and choir competitions. I volunteer at choir concerts for a cause to help people in need, and I also volunteered for medical missions during my college years working with Korean doctors.
I am excited to contribute virtually to your success. I look forward to working with you!
Top Skills
Customer Support » Email Support
Experience: 1 - 2 years
I worked with a clothing company as a Client Service Associate. I assist our clients with their order and billing concerns. I communicate with them via call, chat, and email. I am knowledgeable of the Zendesk and In Contact tools.
Office and Administration » Data Entry
Experience: 1 - 2 years
I do data entry for Purchase Advice and I create GBLs (Goodbye Letters). I also train new hires for data entry tasks. We deal with transferring money information to a new account so we need to make sure that everything is correct.
Customer Support » Customer Service
Experience: 2 - 5 years
I started as a CSR/TSR of a telco company where I enhanced my communication skills. I made sure to attend to our customer's concerns about their subscription, billing statement, and technical issues.
Other Skills
Customer Support » Chat Support
Experience: 6 months - 1 year
I worked with a clothing company as a Client Service Associate. I assist our clients with their order and billing concerns. I communicate with them via call, chat, and email. I am knowledgeable of the Zendesk and In Contact tools.
Office and Administration » Accuracy Verification
Experience: 6 months - 1 year
I worked as a Loan Support at a Mortgage company where I verified wire details once the loan has been approved.
Professional Services » Songwriting
Experience: 5 - 10 years
I am a self-motivated composer and I have written and produced my songs. I do this as a hobby in my free time.
Accounting » Financial Accounting » Internal Auditing
Experience: Less than 6 months
I worked as an Auditor at a Distribution company for various brands. I do daily audits of check payments and product receiving/delivery.
Basic Information
- Age
- 26
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao del Sur
- Tests Taken
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
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