Mirvic

Customer Service Representative|Spanish Blingual |VA

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Overview

Looking for full-time work (8 hours/day)

at $6.90/hour ($1,214.40/month)

Bachelors degree

Last Active

January 13th, 2025 (14 days ago)

Member Since

January 19th, 2024

Profile Description

Hello! I'm a customer service professional with over 5 years of hands-on experience in providing exceptional support. I specialize in helping customers resolve issues, answering inquiries, and delivering solutions in a timely and efficient manner. Throughout my career, I've developed strong communication skills, both in English and Spanish, allowing me to assist a diverse range of clients and expand customer reach.Key Skills & Qualifications:5+ years of experience in customer serviceFluent in both English and Spanish (spoken and written)Strong problem-solving and multitasking abilitiesExcellent communication and active listening skillsAbility to handle inquiries, complaints, and customer concernsDedicated to providing top-notch customer experiencesI am confident in my ability to adapt to new challenges and provide exceptional service to your clients. Looking forward to the opportunity to help your business grow and ensure customer satisfaction!

Top Skills

Customer Support » Customer Service

Experience: 2 - 5 years

I possess excellent communication skills, including fluency in English and Filipino languages (both written and verbal), crucial for effective client and customer communication, along with empathy, problem-solving abilities, patience, cultural sensitivity, technical proficiency, adaptability, time management, and a positive attitude, all contributing to a positive customer experience and efficient customer support."

Office and Administration » Administrative Support

Experience: 2 - 5 years

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Data entry and management Calendar management and scheduling Email correspondence and management File organization and cloud storage management (Google Drive, Dropbox)

Other Skills

Customer Support » Customer Relationship Management

Experience: 2 - 5 years

I have experience in Customer Relationship Management (CRM) software, specifically Salesforce including managing client relationships and providing support as needed, contributing to efficient client communication and satisfaction."

Basic Information

Age: 30

Gender: Female

Website: Sign Up with Pro Account to View

Address: Parañaque City

Tests Taken: IQ
Score: 9: DISC
Dominance: 30%
Influence: 18%
Steadiness: 30%
Compliance: 23%: English
C1(Advanced)

Government ID: Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”