I excel in fostering positive client relationships through effective communication, active listening, and problem resolution. With a strong foundation in empathy, patience, and a customer-centric approach, I am adept at addressing inquiries, resolving issues, and ensuring customer satisfaction. Proficient in using CRM systems, I efficiently manage customer information and interactions. My ability to remain calm under pressure, coupled with excellent time management, allows me to handle high-volume situations without compromising service quality. Committed to continuous improvement, I actively seek feedback to refine and enhance the customer experience, contributing to a positive and lasting impact on customer relationships.
Experience: 1 - 2 years
I specialize in providing exceptional customer service to merchants within the online gaming industry. My expertise lies in promptly and professionally addressing inquiries and concerns, ensuring merchants receive accurate and thorough information. Through active communication, a customer-centric approach, and a commitment to resolving.
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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