Junior

Customer Service Associate

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Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

High school diploma

Last Active

February 7th, 2025 (today)

Member Since

January 10th, 2024

Profile Description

I have hands-on experience as a customer service associate, specializing in managing customer queries related to Amazon Marketplace orders and with American Express gift cards Including Tax refund .My role also involved conducting surveys to gather valuable feedback. with ffective solutions, ensuring a positive customer experience.

Top Skills

Customer Support » Email Support

Experience: 1 - 2 years

I've had experience to do email support, handling customer inquiries and delivering prompt and helpful responses and sending email to give follow up about customers issue and orders.

Customer Support » Chat Support

Experience: 1 - 2 years

I've handled chat support, managing orders, follow-ups, handling charge disputes, and facilitating refunds for customers.

Customer Support » Customer Service

Experience: 1 - 2 years

I've specialized in customer support, handling tasks such as account setups, addressing inquiries, and resolving charge disputes.

Other Skills

Customer Support » Phone Support

Experience: 1 - 2 years

Has the experience handling phone to phone inbound and outbound contact.

Basic Information

Age: 29

Gender: Male

Website: Sign Up with Pro Account to View

Address: Danao, Cebu

Tests Taken: IQ
Score: 88: DISC
Dominance: 38
Influence: 9
Steadiness: 35
Compliance: 18: English
B2(Upper Intermediate)