Aya
Rockstar Executive V.A | SMM | CRM | CSR
Verified
With Timeproof
Overview
Looking for part-time work (5 hours/day)
at $6.00/hour ($660.00/month)
Bachelors degree
Last Active
November 26th, 2024 (3 days ago)
Member Since
January 9th, 2024
Profile Description
Amazon Catalog Manager | Customer Service Representative| Social Media Manager | Rockstar Executive Virtual Assistant | Customer Relationship Management
I’m an experienced Catalog Manager, Customer Service Specialist, Customer Relationship Management (CRM), Social Media Manager, and Executive Virtual Assistant with a focus on helping businesses operate efficiently. I bring expertise in managing product catalogs, delivering exceptional customer service, and driving engagement across social media platforms.
Catalog Manager: I ensure your product listings are organized, optimized, and up-to-date.
Customer Service Representative (CSR) & Customer Relationship Management (CRM): With over 4 years of experience, I specialize in handling customer inquiries, resolving issues, and improving satisfaction.
Social Media Manager: I create and curate content to grow your online presence, increase engagement, and manage multiple platforms seamlessly.
Executive Virtual Assistant: From managing
Why Choose Me?I am a detail-oriented, organized, and proactive professional, committed to helping your business grow efficiently across all channels. Here are some of the skills and services I offer:Key Skills:Advanced Knowledge in Tools:
MS Office Suite (Word, Excel, PowerPoint, Outlook)Google Workspace (Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)Canva, Capcut, Customer Factor, Customer Tether, and more.
Project Management:Managing electronic contracts (DocuSign, Eversign)
Document conversions (PDF, Word, Excel, Text)
Media Management:Social media content creation, scheduling (using Meta), and community engagement.Creating ads on
Administrative Support
Other Services:Product research and social media research.Social media graphic design (brochures, flyers, banners) using
Top Skills
Office and Administration » Personal Assistant
Experience: 2 - 5 years
I managed various administrative tasks such as organizing schedules, coordinating appointments, and handling correspondence. My role required strong organizational skills, attention to detail, and the ability to prioritize tasks effectively to support daily operations efficiently.
Customer Support » Customer Service
Experience: 1 - 2 years
Exceptional customer service is my forte. With a keen focus on customer satisfaction, I bring a responsive and empathetic approach to addressing inquiries and resolving issues. Committed to delivering a positive experience, I thrive in providing prompt and courteous assistance to meet and exceed customer expectations.
Office and Administration » Executive Assistance
Experience: 1 - 2 years
I have experience as an Executive Assistant, where I supported high-level executives by managing schedules, organizing meetings, and coordinating travel arrangements. My role involved handling confidential information, preparing reports, and facilitating communication across departments. With strong organizational skills and attention to detail, I ensured that daily operations ran smoothly and efficiently.
Other Skills
Accounting » Accounts Receivable
Experience: 6 months - 1 year
I have experience as an Accounts Receivable Specialist, where I managed invoicing, tracked payments, and maintained customer accounts to ensure timely collections. My role required keen attention to detail, strong accuracy, and effective communication skills to resolve discrepancies and maintain positive client relationships.
Marketing » Social Media Management
Experience: 2 - 5 years
I have 4 years of experience in Social Media Marketing, specializing in organic growth strategies. I’ve successfully managed platforms like Instagram, TikTok, and Facebook by creating engaging content, fostering community interaction, and leveraging trends to drive visibility. My data-driven approach helps refine strategies for continuous growth
Design » Graphic Design » Canva
Experience: 6 months - 1 year
I have experience using Canva to create visually appealing graphics and marketing materials. My skills include designing social media posts, presentations, and promotional content, allowing me to effectively convey messages and engage audiences. I leverage Canva's tools and templates to ensure my designs are both professional and aligned with brand aesthetics.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- General Santos City, South Cotabato
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
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