Johnrey

Customer Service Professional

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

February 24th, 2025 (2 days ago)

Member Since

January 9th, 2024

Profile Description

As a Customer Service Representative for 2 Years, my skills are centered around delivering exceptional customer experiences, resolving issues promptly, and maintaining a positive and professional demeanor. I excel in active listening, problem-solving, and effective communication. My ability to empathize with customers allows me to understand their needs and concerns, enabling me to provide tailored solutions.

I am proficient in utilizing various communication channels, including phone, email, and chat, to assist customers in a timely and efficient manner. Additionally, I am adept at navigating customer service platforms and databases to access relevant information, ensuring accurate and comprehensive support.

I am known for my strong commitment to customer satisfaction, attention to detail, and dedication to meeting and exceeding performance metrics. I continuously seek opportunities for improvement and take initiative to enhance the overall customer experience. My goal is to be recognized as a reliable and resourceful Customer Service Representative who consistently contributes to the success and positive reputation of the company.

Top Skills

Experience: Less than 6 months

I leverage strong written communication skills to provide timely and accurate assistance to customers. Proficient in conveying information clearly, I excel in problem-solving and addressing inquiries with a customer-centric approach. Adaptable and attentive, I ensure a positive customer experience through responsive and empathetic interactions.

Experience: 1 - 2 years

My customer service skills are characterized by clear and professional communication, adept problem-solving, and a commitment to ensuring positive customer interactions. I am known for my adaptability, empathy, and a goal-oriented mindset, consistently achieving and exceeding performance expectations. My positive attitude, continuous learning, and collaborative nature contribute to a seamless and exceptional customer service experience.

Other Skills

Basic Information

Age
22
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  106
DISC
Dominance: 35
Influence: 20
Steadiness: 39
Compliance: 6
English
C2(Advanced/Mastery)
Government ID
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