Top-Notch Customer Care| Savvy Medical and General Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

January 8th, 2024

Profile Description

Over 4 years of experience in the VA industry
Proven Ability to Meet Deadliness
Reliable High-Speed Internet Connection

Tired of tasks that drain your time and energy? HIRE ME!
Just relax—I’ve got you covered!

PROFICIENT AND EXPERIENCED IN THE FOLLOWING AREAS:
Customer Care: Provide proactive, empathetic, and solution-focused support to build strong client relationships.

Medical Knowledge: Streamline patient communication, appointment scheduling, and administrative tasks for efficient practice management in optometry and dental fields.

Executive Support: Effectively manage calendars, emails, and daily tasks to ensure smooth operations.

CUSTOMER SUPPORT ASSOCIATE: Results-oriented with expertise in CSR, Sales, and Retention across inbound and outbound channels. Proficient in Email and Chat Support, dedicated to enhancing customer satisfaction through effective communication and prompt issue resolution.

Salesforce, Shopify, HubSpot, RingCentral, Zendesk, Google Workspace, Microsoft Office Suite

MEDICAL VIRTUAL ASSISTANT: Detail-oriented Medical Virtual Assistant with experience in the optometry and dental fields. Skilled in managing patient coordination and records, scheduling appointments, and providing administrative support, I aim to enhance operational efficiency and ensure a seamless patient experience.

Athenahealth, Dentrix, Calendly, ClaimTools, Zoom, Salesforce, Google Workspace

GENERAL VIRTUAL ASSISTANT: Excelling in time management, communication, and multitasking, with a proven ability to support various tasks efficiently. Managed multiple projects simultaneously, increasing client productivity by 20% and implementing a streamlined task management system.

Trello, Asana, Slack, Google Workspace, Zoom, Microsoft Office Suite, Evernote

OTHER PRODUCTIVITY AND AI TOOLS I AM PROFICIENT
Zendesk, Freshdesk, Intercom, Help Scout, Microsoft Teams, Canva, ClickUp, Hootsuite, LastPass, ChatGPT, Perplexity, Claude, Hemingway,, Editor, Generative AI by Grammarly

READY FOR A SOLUTION THAT FITS YOUR NEEDS?

The clock is ticking...If you're convinced we're a great fit,Send over a personalized message with the details.
Together, let's make your business shine. HIRE ME!