Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
Bachelors degree
Last Active
November 18th, 2024 (today)
Member Since
December 28th, 2023
Profile Description
"Hard work beats talent when talent doesn’t work hard."
I have 10 years of work experience in providing top-notch customer service through phone, chat and
I love helping people and building relationship with them. That may be the reason why I majored in Psychology back in college. I believe that great customer service means listening to the customer, feeling for the customer and of course, providing solutions to their problems and needs.
I've consistently been one of the top performers back in my BPO days, resulting management to promote me as a Team Lead.
Also, I help business owners achieve a better work-life balance. I manage schedules, administrative tasks, and communication so my client can focus more on strategic goals and business growth.
Here is the list of services I offer:
? Inbound Calls
? Outbound Calls
?
? Chat Support
? Ticket Management
? Sales Associate
? Retention
? Internet Research
? Appointment Settings
? Data Management
? Data Processing
? Google Drive
? Google Docs
? Google Sheets
? Appointment Scheduling
? Social Media Management
? Point of contact person
TOOLS I USE:
? Zendesk
? Helpdesk
? Shopify
? NextivaONE
? Docket
? Ring Central
? Tawk.to
? WordPress (for tickets)
? Zoom
? Google Meet
?
? Instagram
?
When do we start working together? See you!
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
telephone, ISP and tv technical support
Customer Support » Sales Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 5 - 10 years
Other Skills
Real Estate » Cold Calling
Experience: Less than 6 months
Customer Support » Email Support
Experience: 6 months - 1 year
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Office and Administration » Email Management
Experience: 6 months - 1 year
Office and Administration » Calendar Management
Experience: Less than 6 months
google calendar
Marketing » Sales » Order Management
Experience: 1 - 2 years
Office and Administration » Team Leadership
Experience: 6 months - 1 year
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat City, Pampanga
- Tests Taken
- IQ
- Score: 143
- DISC
- Dominance: 41
- Influence: 29
- Steadiness: 9
- Compliance: 21
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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