General VA|TSR|CSR|Sales|SMM

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

October 4th, 2024 (2 days ago)

Member Since

December 28th, 2023

Profile Description

"Hard work beats talent when talent doesn’t work hard."
I have 10 years of work experience in providing top-notch customer service through phone, chat and email.
I love helping people and building relationship with them. That may be the reason why I majored in Psychology back in college. I believe that great customer service means listening to the customer, feeling for the customer and of course, providing solutions to their problems and needs.
I've consistently been one of the top performers back in my BPO days, resulting management to promote me as a Team Lead.
Also, I help business owners achieve a better work-life balance. I manage schedules, administrative tasks, and communication so my client can focus more on strategic goals and business growth.

 Here is the list of services I offer:
? Inbound Calls
? Outbound Calls
? Email Management
? Chat Support
? Ticket Management
? Sales Associate
? Retention
? Internet Research
? Appointment Settings
? Data Management
? Data Processing
? Google Drive
? Google Docs
? Google Sheets
? Appointment Scheduling
? Social Media Management
? Point of contact person
TOOLS I USE:
? Zendesk
? Helpdesk
? Shopify
? NextivaONE
? Docket
? Ring Central
? Tawk.to
? WordPress (for tickets)
? Zoom
? Google Meet
? Facebook
? Instagram
? Facebook Business Suite
When do we start working together? See you!