Gian

Customer Service Rep./ Debt Collector/ Quality Evaluator

70 ID PROOF
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Overview

Looking for part-time work (6 hours/day)

at $3.00/hour ($396.00/month)

High school diploma

Last Active

October 15th, 2024 (today)

Member Since

December 28th, 2023

Profile Description

I'm Upgrade to see actual info Upgrade to see actual info, a dedicated Customer Service Representative and Sr.Quality Evaluator with a passion for delivering exceptional customer experiences. With 10 years of experience in the industry, I pride myself on my ability to assess and enhance service quality to ensure customer satisfaction.
My role goes beyond just answering inquiries; I'm committed to understanding and addressing customer needs with empathy and efficiency. I specialize in evaluating service interactions to maintain high-quality standards, identifying areas for improvement, and implementing effective solutions.
I thrive in fast-paced environments where I can leverage my excellent communication skills to collaborate with cross-functional teams and drive positive customer outcomes. Whether it's resolving issues, providing product information, or offering support, I am dedicated to creating a positive and memorable customer journey.
With a keen eye for detail and a customer-centric mindset, I am excited about contributing to a team that values excellence in customer service. Let's work together to elevate the customer experience and exceed expectations!

Top Skills

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Customer Support » Customer Service

Experience: 5 - 10 years

Office and Administration » Quality Assurance

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Basic Information

Age
30
Gender
Female
Website
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Address
Caloocan, Manila
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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