Overview
Looking for full-time work (8 hours/day)
at $8.80/hour ($1,548.80/month)
Bachelors degree
Last Active
March 17th, 2025 (2 days ago)
Member Since
December 26th, 2023
Profile Description
I have a decade of experience in the BPO and call center industry, I have successfully managed various Inbound and Outbound campaigns, including account activation and cancellation, updating and securing account information, technical support, billing inquiries and payment transactions, sales, customer service, and
As a passionate Customer Service Representative, I am committed to delivering quality care and ensuring utmost customer satisfaction. I excel in building and maintaining excellent communication and relationships with clients, identifying customer needs, and providing effective solutions. My strong time management skills and extensive knowledge of the customer service industry, combined with my flexibility, hard work, and eagerness to learn new things, make me a valuable asset to any team.
Top Skills
Office and Administration » Data Entry
Experience: 2 - 5 years
Inputting data into computer systems or databases as well as updating existing records with new information as necessary.
Customer Support » Customer Service
Experience: 10+ years
I have handled several accounts with Inbound and Outbound campaigns dealing with accounts activation and cancellation, updating and securing account information, technical support, billing inquiries and payment transactions, sales, customer service, email, and support. Acknowledge and resolve customer complaints efficiently. Ensure customer satisfaction and provide professional customer support.
Customer Support » Customer Service » Payment Processing
Experience: 1 - 2 years
Facilitate bill payments for customer over the phone.
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: 2 - 5 years
• Conduct outbound calls to prospective customers to promote and sell products or services. and also engage decision-makers in conversations to understand their needs and present appropriate solutions.
Customer Support » Insurance
Experience: 2 - 5 years
Verifying a customer's healthcare eligibility with an insurance carrier involves several steps to ensure that the patient is covered for the services they need.
Customer Support » Sales Support
Experience: 2 - 5 years
With proven experience in a sales or customer service role, with healthcare and insurance industry.
Basic Information
- Age
- 45
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cagayan de Oro, Misamis Oriental
- Tests Taken
- IQ
- Score: 118
- DISC
- Dominance: 42
- Influence: 17
- Steadiness: 26
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
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