Customer Service / VA | Social Media Manager
Struggling to find a Social Media Manager to grow your business? I GOT YOUR BACK! I help my clients handle their social media, create content, and boost lead generation (organically or paid).
Key Skills:
Social Media Management (Instagram &
~ Graphic Designing (Canva)
~ Caption Writing
~ Content Creation
~ Hashtag Research
~ Content Planning and Scheduling
~ Video Editing (Short & Long Form)
~ Analytics and Reporting
~ Branding
Customer Service / VA
~
~ Handling complaints
~ Processing orders and returns
~ Escalating complex issues (Claims & Disputes)
~ Retaining customer records
~ Providing product information
Tools I use:
~ Graphic Design: Canva, Microsoft PowerPoint
~ Video Editing: CapCut
~ Analytics and Reporting: Meta Business Suite
~ Organization: Trello
~ Google Apps for versatile tasks
Ready to boost your social media presence? Let's work together! MESSAGE ME!!!
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Customer service representative for over 3 years for a UK based B2B company.
Experience: 6 months - 1 year
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
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