I am highly skilled and dedicated professional with more than 36 months of extensive experience in customer service, specializing in both voice and non-voice accounts. Proven expertise in data entry, sales, cold calling, and complaint resolution, with a strong track record as a subject matter expert in customer-centric roles. Adept at building lasting relationships with clients, resolving complex issues, and consistently meeting and exceeding performance targets. Recognized for exceptional communication skills, attention to detail, and a results-driven mindset. Outside of work, I am passionate about maintaining a balanced and healthy lifestyle. I enjoy working out regularly, playing basketball, and staying physically active. A voracious reader, I am always on the lookout for new books to expand my knowledge and perspective. Above all, I treasure spending quality time with my family, fostering meaningful connections, and creating lasting memories. Seeking a challenging position that leverages my vast experience in customer service, sales, and problem-solving, while allowing me to continue contributing to a dynamic and growth-oriented organization.
Experience: 1 - 2 years
18 months experience as a customer service representative and 4 months experience as a Subject Matter Expert.
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