Customer Service Representative/Administrative Assistant

Team Leader Trainee of Customer Service Representative handling franchising (Product and Process), Live Facebook page, Delivery monitoring and update, after sales support (including Lacking’s (Product) and Complaints), Payment Verifications and Process of Payment Refund/Return.

Administrative Assistant with duties of the following. Provides administrative support to ensure efficient operation of the office. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results. Makes travel arrangements for senior staff such as booking hotel or restaurant reservations and also car service. Exhibits polite and professional communication via phone, e-mail, and mail. Supports team by performing tasks related to organization and strong communication. Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques. Provides information by answering questions and requests. Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing, and expediting orders for supplies. Contributes to team effort by accomplishing related results as needed. Posting job vacancies, reviewing submitted applications, arrange preliminary interviews with qualified candidates, and coordinate final interviews with upper management. Have the opportunity to visit our main office in India, where we get to know our CEO and other employees and see the launch of our new production and main office in Mumbai.

Handle servicing team as Servicing Project Coordinator with duties and responsibilities of planning and plotting of schedule, allocation of right servicing personnel based on capability and requirements per project. Bridge as connection between client and the company.