Customer Support Expert| Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 23rd, 2025 (5 days ago)

Member Since

December 14th, 2023

Profile Description

Customer Support Expert | Virtual Assistance | Administrative Tasks | Social Media Strategist

Focus on What Matters — I’ll Handle the Rest.

* Customer Support Expert

- 5+ years of experience providing top-notch customer service
-  Skilled in handling inquiries, resolving issues, and ensuring customer satisfaction
- Proficient in CRM tools like Zendesk, Freshdesk, and Salesforce
- Strong multitasking abilities with attention to detail

** Social Media Manager

- Experience managing social media platforms like Facebook, Instagram, LinkedIn, and TikTok.
-  Skilled in content creation, scheduling, and maintaining a consistent brand voice.
- Proficient in tools like Canva, Capcut and Meta Business Suite

** Content & Engagement Expert

- Create engaging posts with attention-grabbing captions and hashtags.
- Respond to comments and messages to build strong audience connections.
-  Monitor trends and adapt strategies for maximum impact.

** Analytics & Growth-Focused

- Track and analyze performance metrics (reach, engagement, conversions).
- Use data insights to refine strategies and improve results.
- Prepare reports to showcase growth and campaign success.

** Reliable & Organized

- Manage content calendars to plan and schedule posts in advance.
- Collaborate with clients, designers, and influencers to align content with goals.
- Detail-oriented, responsive, and committed to delivering high-quality results.

>> Skills % Expertise

\ Proficient in data entry, database management, and documentation
\ Familiar with troubleshooting basic tech issues and software support
\ Quick learner, adaptable to new tools and systems.

 +++  Why Work With Me?

1.) Dedicated & Reliable: I’m committed to delivering high-quality work on time, every time.

2.) Creative & Strategic: I combine creativity with data-driven strategies to get results.

3.)  Strong Communicator: Clear, prompt communication to keep projects running smoothly.

4.) Fast Learner & Adaptable: Quick to pick up new tools and adjust to evolving trends.

5.) Client-Focused: Your success is my priority — I go the extra mile to help you achieve your goals.