Krisca

Customer Service / Media Buyer / Social Media Manager

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

November 17th, 2024 (today)

Member Since

December 5th, 2023

Profile Description

I am a highly skilled Customer Support and Sales Professional with extensive experience as a Virtual Chat Support handling US-based clients for Verizon and DirecTV, assisting them with billing concerns and basic technical support. I also have over 7 years of experience in the hospitality industry, providing exceptional services to high-end customers in Dubai and on cruise ships based in Miami, Florida, serving the Caribbean. Additionally, I manage e-commerce business accounts and social media platforms, assisting customers online as a freelancer.My expertise includes customer service, administrative and technical support, data entry, email management, stock inventory, logistics, basic social media management (graphic design and video editing), and media buying. I am experienced in running Facebook and Instagram ad campaigns, managing daily ad spends ranging from $300 to $500, researching market trends, and optimizing ad creatives to enhance performance. (SEO and Search Arbitrage)I am proficient in Microsoft Office Suite, Google Suite, Canva, and other productivity tools and CRMs. As a quick learner, detail-oriented individual, and great communicator, I am passionate about helping businesses grow and thrive by providing exceptional virtual assistance.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Marketing » Media Buying

Experience: Less than 6 months

Facebook and Instagram campaigns

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Sales Support » Mobile Service

Experience: Less than 6 months

Verizon

Marketing » Social Media Management » Social Media Marketing

Experience: 6 months - 1 year

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  129
DISC
Dominance: 44%
Influence: 30%
Steadiness: 16%
Compliance: 10%
English
C2(Advanced/Mastery)
Government ID
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