I am your trusted and reliable A+ Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

February 18th, 2025 (2 days ago)

Member Since

June 27th, 2016

Profile Description

Having worked in the BPO industry for almost 5 years, I have gained extensive experience in providing customer support services. During my time in this industry, I have interacted with customers from different parts of the world, assisting them with their inquiries, resolving their issues, and ensuring that they are satisfied with the services provided.My daily tasks included answering phone calls, responding to emails, and handling chat inquiries, all while maintaining a professional and friendly demeanor. I have also developed strong problem-solving skills and the ability to think on my feet, allowing me to resolve complex issues quickly and Upgrade to see actual info addition to my experience in the BPO industry, I have also worked as a virtual assistant in a cleaning business for over a Upgrade to see actual info this role, I have provided excellent customer service by ensuring that the client's homes or workplaces were cleaned to the highest standards. I have also developed strong communication skills, ensuring that my team and I are always on the same page and that clients' requests and feedback are always taken into account.Overall, my experience in customer support services has allowed me to develop strong interpersonal skills, problem-solving skills, and the ability to handle different situations with professionalism and efficiency. I believe that these skills will enable me to excel in any customer-facing role, and I am confident in my ability to provide excellent customer service.