Nika
Chat Tech Support/ GoHighLevel Expert
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $8.00/hour ($1,408.00/month)
High school diploma
Last Active
December 21st, 2024 (34 days ago)
Member Since
December 3rd, 2023
Profile Description
I’m a dedicated professional with over 4 years of experience in the BPO industry, where I’ve had the chance to work as both a customer service representative and a technical support representative. During this time, I’ve honed my skills in communication, problem-solving, and providing top-notch assistance to customers across different industries.For the past year, I’ve been working as a chat support specialist for GoHighLevel, where I’ve become highly proficient in navigating the platform and helping users get the most out of their experience. I take pride in resolving issues quickly and efficiently while ensuring every customer feels supported and valued.I thrive in fast-paced environments, adapt quickly to new tools and processes, and am always looking for ways to improve and grow. Helping people is my passion, and I’m committed to making every interaction a positive one.
Top Skills
Customer Support » Technical Support
Experience: 2 - 5 years
I worked as a technical support for Home phone, Internet, Fibe TV , Satellite TV, Mobile Devices and network connection. Configure hardware, software, receivers and devices to resolve issues. Mainly focused on isolating the root cause of the problem and provided the permanent resolution to customers.
Customer Support » Sales Support » Lead Generation
Experience: Less than 6 months
Have been a Sales Consultant for TruGuard Security Services since August and our tasks include generating leads and Cold Calling
Customer Support » Phone Support » English Speaking
Experience: 2 - 5 years
Being in a BPO industry for over 4 years I've mastered how to be conversational in English Language since our customer or clients are mostly from USA and Canada.
Other Skills
Real Estate » Cold Calling
Experience: Less than 6 months
Being a Sales Consultant for TruGuard Security Services base in US we do Cold calling to our prospective clients. We offer our proposal and closing sales
Customer Support » Phone Support
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: 2 - 5 years
Been in BPO industry for over 4 years and most of my job is being Customer Service Representative and a Technical Support
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tinambac, Camarines Sur
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.