I started working in BPO since February 2020 up to now December 2023. I was a chat support at Comcast/Telco account since Feb 2020- July 2021 and now been working at Retail account for almost 2 years voice support.
Comcast
-Assisting customer regarding their bill (internet, cable, home security, phone)
-Helping them transfer their service to a differed address.
-Updating their information on their account.
Retail
-Checking the status of their order.
-Processing refund/replacement/cancellation of order.
-Updating information on their account.
Experience: 2 - 5 years
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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- Travis OVAAnswers
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.