I started working in BPO since February 2020 up to now December 2023. I was a chat support at Comcast/Telco account since Feb 2020- July 2021 and now been working at Retail account for almost 2 years voice support.
Comcast
-Assisting customer regarding their bill (internet, cable, home security, phone)
-Helping them transfer their service to a differed address.
-Updating their information on their account.
Retail
-Checking the status of their order.
-Processing refund/replacement/cancellation of order.
-Updating information on their account.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.