Joy

General Virtual Assistant, Customer service, Chat Support

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Overview

Looking for part-time work (4 hours/day)

at $6.96/hour ($612.48/month)

Bachelors degree

Last Active

January 30th, 2025 (yesterday)

Member Since

November 29th, 2023

Profile Description

Does this sound familiar? 
You're stuck managing social media, emails, and admin tasks, leaving no time to focus on growing your business strategically.

That is where a virtual assistant comes in.
I'll take care of the everyday duties, optimize processes, and free up your time so you can concentrate on expanding your business. 

I am a reliable chat support representative with 4 years of experience. I excel in problem-solving and providing empathetic email and customer support. I have experience in customer service as a Customer Service Associate. In my previous role, I honed my skills in communication, problem-solving, and multitasking. 

I handled a high volume of customer inquiries, resolved issues efficiently, and maintained a high satisfaction rate. My experience has equipped me with the ability to manage multiple tasks simultaneously, prioritize effectively, and adapt to varying customer needs. With over 4 years of experience in an office setting, here’s a list of tasks I can accomplish for you:
• Enrolled in Freelance Academy Training (Completed General Virtual Assistant Course)
Email Management
• Data research/Management
• Customer Support
• Customer Service
• Excellent Service 

Tools I know how to use:  
• Live person
• Google Workspace
• CapCut
• Google Chrome, Mozilla Firefox, MS Edge
• Canva
Facebook, Instagram, Pinterest, Youtube, & LinkedIn
• Grammarly
• ChatGPT
• Canva
• Grammarly• TikTok
I pride myself being consistently responsive and professional in every project I take on. I'm a problem-solver and driven to deliver high-quality work within the deadline. I always encourage open communication and welcome constructive criticism.  

Let's discuss more details about your project.

Top Skills

Experience: Less than 6 months

Email support refers to the provision of customer support or assistance through email communication. It is a common method used by businesses and organizations to address customer inquiries, issues, or requests.

Experience: 1 - 2 years

As a Chat Support Agent it represents my qualities as an empathetic, effective communicator, problem solver, and a customer-focused individual. It embodies my dedication to assisting and supporting people, my commitment to professionalism, and my continuous pursuit of excellence in customer service and chat support.

Experience: 2 - 5 years

I am a highly skilled and dedicated chat support professional who consistently goes above and beyond to ensure customers receive the best service possible. My exceptional communication skills enable me to connect with customers effortlessly, making even the most complex situations feel manageable.

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
28
Gender
Female
Website
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Address
Pasig
Tests Taken
IQ
Score:  107
English
C1(Advanced)
Government ID
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“I can find little blocks of time to focus so we can scale this business.”

Clearman Lawyers

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