Social Media Manager and Marketing

Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Associates degree

Last Active

October 10th, 2024 (52 days ago)

Member Since

November 28th, 2023

Profile Description

I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, aged 31, originally from Camarines Norte, Philippines, and currently residing in Cainta Rizal, Philippines. I take pleasure in spending a significant amount of time at home. The majority of my leisure hours are dedicated to watching movies and engaging in indoor gaming. Anime holds a special place in my heart, not only for my enjoyment but also as a source of relaxation and stress relief. I completed a 2-year diploma course in Computer Science at Gateways Institute of Science and Technology. Following my graduation, I joined IBNA as an operational clerk. Later, I shifted to Convergys Philippines, where I worked in technical support for a year. After that, I became an Email Support professional at LizardBearTasking Inc, where I stayed for nearly 6 years. Currently, I've been in a contractual agreement with Art Storefronts for over a year. Having spent close to ten years in the BPO industry, I've developed strong communication skills. Handling numerous customers daily, each with unique situations, I've sharpened my critical thinking abilities by addressing their problems according to their specific requirements. Currently, I work with Art Storefronts, an ecommerce platform that specializes in providing clients with websites to sell different types of artwork, such as prints and original paintings. My main task is to ensure the website matches the client's needs. We tailor the website's design based on their preferences and also provide our own recommendations. During my time here, I've become skilled in photo editing using tools like Photoshop, Gigapixel AI, and Canva. Although it's not mandatory, I sometimes share my personal ideas about handling their social media pages, leveraging my certification in Social Media Management/Marketing.
Skills that I can offer are as follows:
1. Social Media Management - Although I lack direct work experience in this area, I actively stay informed about current trends to remain up-to-date.
2. Photo Editing - Working at Art Storefronts has consistently required photo editing, especially for clients less familiar with technology.
3. Customer Service - With almost a decade in the BPO industry, my customer service skills are well-honed and reliable.
4. Branding - I've acquired a certification in social media management and marketing, which encompasses the essential aspect of branding.
5. Digital Marketing - I've obtained certification in social media marketing, which includes the realm of digital marketing.
Work Experiences:
1. Client Services Technical Specialist - Art Storefronts
2. Customer Services Rep - LizardBear Tasking INC
3. Technical Support - Convergys Philippines
4. Operational Clerk - IBNA
Software Experience:
Salesforce
Bliss + Onelogin
Zendesk
G-Suite (calendar, Docs, Sheets, Slides, gmail)
Calendly
Photoshop
Canva
GigaPixel AI
CapCut - (Basic Video Editing)
A few ecommerce platform (Shopify, Wix, and Art Storefronts)
On a scale of 1 to 5, with 1 being the lowest and 5 being the highest, I would rate my English proficiency at 4.